Personal information that may be collected
- information in a consumer report; or
- an individual’s first name or initial and last name in combination with any of the following:
- birth date;
- social security number or other government-issued identification number;
- mother’s maiden name;
- phone number
- email address
- banking information
Stonepoint Properties, Inc. obtains personal information in the following ways:
- consumer reports from reporting agencies to which this company subscribes in connection with lease applications,
- loan applications, or for other reasons that the consumer may authorize this company to obtain;
- lease applications a prospective tenant completes;
- other real estate-related forms the customer or client completes in or related to a transaction; and
- tax reporting forms that the customer or client is required to complete and which are given to this company
- When you fill out a form or enter information on our site
How your personal information may be used
- Prospective Tenants: The personal information that prospective tenants provide to this company is primarily used to obtain consumer reports (credit checks), background checks, and rental history. The information in the consumer reports may be discussed with landlords for whom this company manages the property. This company also reports information to credit reporting agencies and uses personal information to complete those reports.
- Property Owner Clients: When this company acts as a property manager for a property owner the company uses the property owner’s personal information only: (a) to deliver the required management services; (b) to file any required reports with governmental agencies (for example, the IRS); (c) to establish ACH deposits, or (d) for other purposes the property owner may authorize, such as providing utilities.
- Real Estate Sales Clients: When this company represents a person (buyer or seller) in a transaction the agent servicing the client may, on the client’s behalf and at the client’s instruction, convey personal information he or she provides to the agent to service providers (for example, mortgage lenders and title companies) as those service providers may require for the products or services the client needs or requests.
This company and its agents exercise reasonable discretion when discussing any personal information with others.
How your personal information is protected
- Written files in this company are kept under lock and key.
- Electronic records are protected by an access name and password assigned to persons in this company.
- This company and its agents exercise reasonable discretion when discussing any personal information with others and release personal information to others only as described by this policy.
- This company does not permit its employees or agents to make copies of consumer reports or records of insurance claims. The consumer reports retained in the company’s files are not to be accessed in the future as a convenience to customers or clients.
- The individual agents that work with this company are independent contractors and the agent with whom a customer or client works may maintain a separate transaction file.
- The company instructs its agents to not permit other persons to access the personal information in files the agents maintain. The company instructs its agents to protect the personal information in the agent’s files in the same manner as described in this policy.
- Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. Also, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
Access to your personal information
The following persons have access to personal information in this company’s files:
- the agent or broker who is servicing or coordinating the transaction;
- the office manager to whom the agent reports; and the Property Manager, Assistant Property Manager, and Receptionists.
- application processors;
- employees who need to access the information to assist agents, brokers, accountants, and office managers in processing or performing a task.
Property owners for whom the company manages properties do not have access to personal information in the company’s files. However, the company and its agents may discuss the information in a tenant’s consumer report or lease application with a property owner. Copies of such information are provided to the landlord only: (1) with the tenant’s consent; or (2) if the company ceases to be the property manager and the landlord requests that the files be sent to the landlord, the landlord’s attorney, or the new property manager.
Personal information from a buyer, seller, landlord, or tenant may be discussed with others (such as mortgage lenders or prospective landlords) only as is reasonably necessary to negotiate or close the transaction or to provide the services the customer or client seeks from this company.
This company may, at the customer’s or client’s request, provide personal information to service providers in a transaction such as a title company or mortgage company if it is necessary to expedite or complete a transaction.
If the company is required by law to allow others to access the personal information in the company’s files, the company will comply with the law (for example, compliance with court orders, subpoenas, or governmental investigations). The company will also allow law enforcement agencies access to personal information to cooperate with such Investigations.
Disposal of personal information
Personnel are not to destroy documents without the permission of management. The company uses reasonable measures to dispose of personal information. Personal information is usually disposed of by shredding or burning documents, erasing electronic files by means that make the files unreadable or undecipherable, or by eradicating personal information from documents or electronic files in ways that make the personal information unreadable.
Email address use
We may collect and use your email address to:
- Send information, respond to inquiries, and other requests or questions
- Market to our mailing list or continue to send emails to our clients after the original transaction has occurred
- Administer a contest, promotion, survey, or other site feature
We do not sell or share email addresses with third parties for the purpose of marketing.
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If you disable cookies, some features will be disabled and your user experience may be affected.
Users can also choose to visit our site anonymously
Third Party Disclosure
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with notice or the party is a direct affiliate. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety.
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
(210) 384-0200 8023
San Antonio, TX 78230